At Studio Eleni Colleony, we respect and protect the privacy of all our customers and are fully committed to maintaining and using the information confidentially. We do not sell or rent your personal information to third parties.

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 We want to inform you that whenever you visit our website we collect information in order to make it possible for you to access features, enhance your overall experience, communicate product information, services and special events, and process online orders.

By visiting the Studio Eleni Colleony website, and/or submitting any information to Studio Eleni Colleony through the site, you consent to the terms of our policies and to the collection and use of any information obtained by Studio Eleni Colleony.

 Why do we collect personal information?
We collect Non-personal and Personal Information for the following purposes:
-To provide and operate the Services;
-To improve the Service;
-To provide our Users with ongoing customer assistance and technical support;
-To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
-To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;
-To comply with any applicable laws and regulations.

 What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. We collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including your name, email address, shipping address, billing address, telephone number, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations or other details to help you with your experience, and optimize the performance of our website.

 How do we collect information?
We collect information from you when you conduct a transaction on our website such as register or placing an order on our site or update your account, or enter information on our site log-in, opt-in to receive our emails or participate in a survey.

Your personal information will be used for the specific reasons stated above only.

 How do we store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Studio Eleni Colleony strives to protect your personal information, however, we cannot ensure or warrant the security of any information transmitted to us.

 How do we use cookies and other tracking tools?
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Studio Eleni Colleony and Wix uses cookies for important reasons, such as:
-To provide a great experience for our visitors and customers.
-To identify our registered members (users who registered to our site).
-To monitor and analyze the performance, operation and effectiveness of Wix's platform.
-To ensure Wix platform and Studio Eleni Colleony website are secure and safe to use.
-To help remember and process the items in the shopping cart.
-To understand and save user’s preferences for future visits.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled, and some of our services will not function properly.

 How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to release information concerning any site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of Studio Eleni Colleony, our customers or others, and as otherwise permitted or required by law.
 
Studio Eleni Colleony may terminate or suspend a user’s access to all or part of the website without notice.
 
 COPPA
(Children Online Privacy Protection Act)  
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

 How can you withdraw your consent?
If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@studioelenicolleony.com or send us mail to : 99 Manhasset Avenue, Manhasset NY 11030

If you do not want Studio Eleni Colleony to send to you announcements or special offers or any further marketing information by email, please email us at info@studioelenicolleony.com with “Remove” in the subject line. Please allow up to two weeks for your request to be processed.

 Changes in our privacy policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
You can tell if the policy has changed by checking the revision date that appears at the end of this policy.


 Contact Us
If you have any questions about our privacy policy, you can always contact Studio Eleni Colleony in any of two ways:
Email: info@studioelenicolleony.com
Call: +1 9178322366

Effective: 12 /25/ 2022
Last Revised: 05/15/2024